/* Account manager's workday inside the product app (ae.js). Uses the app tokens (--a-*); same shapes: 12px cards, 8px controls, round chips. */

/* sidebar: role switch */
.ae-userwrap { position: relative; }
.ae-userwrap .bfa-user { width: 100%; text-align: left; border-radius: 10px; transition: background-color 200ms; }
.ae-userwrap .bfa-user:hover { background: var(--a-hover); }
.ae-rolemenu { bottom: 58px; left: 0; right: 0; min-width: 0; }
.ae-rolemenu > small { display: block; padding: 6px 9px 4px; font-size: 10.5px; letter-spacing: .06em; color: var(--a-ink-3); }
.ae-rolemenu button { align-items: center; white-space: normal; }
.ae-rolemenu .av, .bfa-user .av { display: grid; place-items: center; width: 30px; height: 30px; border-radius: 50%; background: var(--a-card-2); border: 1px solid var(--a-line-2); font-size: 11.5px; font-weight: 500; flex: none; color: var(--a-ink); }
.ae-rolemenu .rt { display: flex; flex-direction: column; min-width: 0; } .ae-rolemenu .rt small { color: var(--a-ink-3); font-size: 11px; }
.ae-rolemenu button.on .av { background: var(--a-acc); border-color: var(--a-acc); color: var(--a-on-acc); }
.ae-role-note { background: rgb(46 108 149 / .08); border-color: rgb(46 108 149 / .25); color: var(--a-info); }

/* shared bits */
.bfa-ic.sm { width: 28px; height: 28px; border-radius: 7px; }
.ae-muted { margin: 0; color: var(--a-ink-3); font-size: 12.5px; } .ae-muted.sm { font-size: 11.5px; padding: 6px 2px; }
.ae-block { padding: 12px 14px 14px; display: flex; flex-direction: column; gap: 10px; }
.ae-block > h5 { display: flex; align-items: center; gap: 8px; font-size: 13px; color: var(--a-ink); }
.ae-block > h5 > em { font-style: normal; font-size: 11px; padding: 1px 7px; border-radius: 99px; background: var(--a-soft); color: var(--a-ink-2); font-weight: 400; }
.ae-block > h5 > .ae-hlink { margin-left: auto; font-size: 12px; font-weight: 400; color: var(--a-acc-ink); display: inline-flex; gap: 4px; align-items: center; }
.ae-hint { display: flex; gap: 7px; align-items: flex-start; margin: 0; font-size: 11.5px; color: var(--a-ink-3); line-height: 1.45; } .ae-hint .ph-light { margin-top: 1px; }
.ae-note { display: flex; gap: 7px; align-items: flex-start; margin: 2px 0 0; padding: 8px 10px; border-radius: 8px; background: var(--a-faint); color: var(--a-ink-2); font-size: 12px; } .ae-note .ph-light { color: var(--a-info); margin-top: 1px; }
.ae-pref { display: inline-flex; align-items: center; gap: 4px; margin-left: 6px; padding: 1px 7px; border-radius: 99px; border: 1px solid var(--a-line-2); color: var(--a-ink-2); font-size: 11px; white-space: nowrap; vertical-align: 1px; }
.ae-kind { display: inline-flex; align-items: center; gap: 4px; height: 20px; padding: 0 8px; border-radius: 99px; font-size: 11px; white-space: nowrap; }
.ae-kind.k-com { background: rgb(var(--a-acc-rgb) / .1); color: var(--a-acc-ink); }
.ae-kind.k-svc { background: rgb(46 108 149 / .1); color: var(--a-info); }
.ae-kind.k-rel { background: rgb(28 135 82 / .1); color: var(--a-ok); }
.ae-h3 { font-family: var(--font, system-ui) !important; font-size: 15.5px !important; letter-spacing: -.01em !important; }
.ae-custlink { display: inline-flex; align-items: center; gap: 5px; margin-right: 6px; color: var(--a-ink-2); font-size: 12.5px; }
.ae-col { display: flex; flex-direction: column; gap: 12px; min-width: 0; }
.ae-grid2 { display: grid; grid-template-columns: minmax(0, 1.25fr) minmax(0, 1fr); gap: 12px; align-items: start; }
.ae-grid2.even { grid-template-columns: repeat(2, minmax(0, 1fr)); margin: 12px 0; }

/* mini rail: where an item stands in the three stages */
.ae-mr { display: inline-flex; align-items: center; gap: 3px; min-width: 112px; }
.ae-mr i { width: 16px; height: 5px; border-radius: 3px; background: var(--a-track); }
.ae-mr i.d { background: var(--a-ok); } .ae-mr i.c { background: var(--a-acc); box-shadow: 0 0 0 3px rgb(var(--a-acc-rgb) / .14); }
.ae-mr em { font-style: normal; font-size: 11px; color: var(--a-ink-2); margin-left: 5px; white-space: nowrap; }
.ae-mr.fin em { color: var(--a-ok); } .ae-mr.lost i { background: rgb(193 60 43 / .35); } .ae-mr.lost em { color: var(--a-bad); }
.ae-mr.none { visibility: hidden; }

/* Today */
.ae-hello { display: flex; align-items: flex-end; justify-content: space-between; gap: 16px; margin-bottom: 14px; flex-wrap: wrap; }
.ae-hello h2 { margin: 0; font-size: 22px; font-weight: 500; letter-spacing: -.03em; }
.ae-hello p { margin: 3px 0 0; color: var(--a-ink-2); }
.ae-prog { display: flex; flex-direction: column; gap: 6px; min-width: 200px; font-size: 12px; color: var(--a-ink-3); }
.ae-prog b { font-family: var(--mono, ui-monospace); font-weight: 500; color: var(--a-ink); }
.ae-prog > i { display: block; height: 6px; border-radius: 6px; background: var(--a-track); overflow: hidden; }
.ae-prog > i b { display: block; height: 100%; background: var(--a-ok); border-radius: 6px; transition: width 600ms cubic-bezier(.16,1,.3,1); }
.ae-today { display: grid; grid-template-columns: minmax(0, 1fr) 290px; gap: 14px; align-items: start; }
.ae-band { background: var(--a-card); border: 1px solid var(--a-line); border-radius: 12px; overflow: hidden; }
.ae-band > h5 { display: flex; align-items: center; gap: 8px; padding: 10px 14px; font-size: 12px; letter-spacing: .02em; color: var(--a-ink-2); border-bottom: 1px solid var(--a-line); background: var(--a-th); }
.ae-band > h5 i { width: 8px; height: 8px; border-radius: 50%; background: var(--a-ink-3); }
.ae-band.b-hi > h5 i { background: var(--a-acc); } .ae-band.b-mid > h5 i { background: #d39a2c; } .ae-band.b-lo > h5 i { background: var(--a-info-2); }
.ae-band > h5 em { font-style: normal; font-size: 11px; padding: 0 7px; border-radius: 99px; background: var(--a-soft); }
.ae-task { display: grid; grid-template-columns: minmax(0, 1fr) auto auto; align-items: center; gap: 14px; padding: 10px 14px; border-top: 1px solid var(--a-line); transition: background-color 150ms; }
.ae-band > h5 + .ae-task { border-top: 0; }
.ae-task:hover { background: var(--a-hover); }
.anim .ae-task { animation: bfa-row 380ms cubic-bezier(.16,1,.3,1) both; animation-delay: calc(min(var(--i, 0), 14) * 28ms); }
.ae-tmain { display: flex; flex-direction: column; gap: 3px; min-width: 0; }
.ae-tt { display: flex; align-items: center; gap: 7px; flex-wrap: wrap; } .ae-tt .lnk b { color: var(--a-ink); font-weight: 500; } .ae-tt .lnk:hover b { color: var(--a-acc-ink); }
.ae-tt .bfa-chip { height: 20px; font-size: 11px; padding: 0 8px; }
.ae-tsub { display: flex; align-items: baseline; gap: 10px; min-width: 0; font-size: 12px; }
.ae-tsub .cust { color: var(--a-ink-2); white-space: nowrap; font-weight: 500; } .ae-tsub button.cust:hover { color: var(--a-acc-ink); }
.ae-why { display: inline-flex; align-items: baseline; gap: 5px; color: var(--a-ink-3); min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.ae-why .ph-light { color: var(--a-acc); font-size: 12px; align-self: center; }
.ae-tact { display: flex; align-items: center; gap: 2px; } .ae-tact .bfa-btn { margin-right: 6px; }
.ae-donelist { background: var(--a-card); border: 1px solid var(--a-line); border-radius: 12px; }
.ae-donelist summary { display: flex; align-items: center; gap: 8px; padding: 10px 14px; cursor: pointer; list-style: none; color: var(--a-ok); font-size: 12.5px; }
.ae-donelist summary::-webkit-details-marker { display: none; }
.ae-donelist summary em { font-style: normal; font-size: 11px; padding: 0 7px; border-radius: 99px; background: rgb(28 135 82 / .1); }
.ae-donelist summary > .ph-light:last-child { margin-left: auto; color: var(--a-ink-3); transition: transform 250ms; } .ae-donelist[open] summary > .ph-light:last-child { transform: rotate(180deg); }
.ae-dn { display: flex; justify-content: space-between; gap: 12px; padding: 7px 14px; border-top: 1px solid var(--a-line); font-size: 12.5px; color: var(--a-ink-3); } .ae-dn s { color: var(--a-ink-2); }
.ae-feed, .ae-mini, .ae-list, .ae-deliv { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; }
.ae-feed button { display: grid; grid-template-columns: auto 1fr auto; gap: 9px; align-items: start; width: 100%; padding: 8px 6px; border-radius: 8px; font-size: 12.5px; color: var(--a-ink-2); line-height: 1.4; }
.ae-feed button:hover { background: var(--a-hover); color: var(--a-ink); } .ae-feed .ph-light:first-child { color: var(--a-acc); margin-top: 1px; } .ae-feed .ph-light:last-child { color: var(--a-ink-3); margin-top: 2px; }
.ae-mini button { display: grid; grid-template-columns: 1fr auto; gap: 1px 8px; width: 100%; padding: 7px 6px; border-radius: 8px; font-size: 12.5px; }
.ae-mini button:hover { background: var(--a-hover); } .ae-mini b { color: var(--a-ink); font-weight: 500; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.ae-mini span { font-family: var(--mono, ui-monospace); font-size: 12px; color: var(--a-ink-2); } .ae-mini small { grid-column: 1 / -1; color: var(--a-ink-3); font-size: 11.5px; }

/* customers */
.ae-ctable .ae-sub { display: block; margin-top: 3px; color: var(--a-ink-3); font-size: 11px; }
.ae-ctable td.ae-warnc { color: var(--a-warn); }
.ae-cnt { display: inline-flex; gap: 3px; align-items: baseline; font-size: 10.5px; color: var(--a-ink-3); letter-spacing: .03em; }
.ae-cnt b { font-family: var(--mono, ui-monospace); font-size: 13px; font-weight: 500; color: var(--a-ink); margin-left: 5px; } .ae-cnt b:first-child { margin-left: 0; }
.ae-nbacell { max-width: 300px; } .ae-nbacell b { display: block; color: var(--a-ink); font-weight: 500; } .ae-nbacell small { display: block; color: var(--a-ink-3); font-size: 11.5px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }

/* next best action card */
.ae-nba { display: grid; grid-template-columns: auto minmax(0, 1fr); gap: 4px 12px; align-items: start; padding: 14px 16px; border-radius: 12px; background: linear-gradient(135deg, rgb(var(--a-acc-rgb) / .1), rgb(var(--a-acc-rgb) / .03) 60%); border: 1px solid rgb(var(--a-acc-rgb) / .28); }
.ae-nba > .ph-light { font-size: 20px; color: var(--a-acc); margin-top: 2px; }
.ae-nba > div:nth-child(2) { display: flex; flex-direction: column; gap: 2px; } .ae-nba small { font-size: 10.5px; letter-spacing: .06em; color: var(--a-acc-ink); } .ae-nba b { font-size: 15px; color: var(--a-ink); } .ae-nba span { color: var(--a-ink-2); font-size: 12.5px; }
.ae-nba-a { grid-column: 2; display: flex; gap: 8px; margin-top: 8px; }

/* items: requests, opportunities, tasks */
.ae-items { display: flex; flex-direction: column; gap: 6px; }
.ae-item { display: grid; grid-template-columns: 104px minmax(0, 1fr) auto; gap: 10px; align-items: center; width: 100%; padding: 9px 10px; border-radius: 10px; border: 1px solid var(--a-line); background: var(--a-card); transition: border-color 200ms, background-color 200ms; }
.ae-item:hover { border-color: var(--a-line-hover); background: var(--a-hover); }
.ae-tl { font-size: 10px; letter-spacing: .07em; font-weight: 500; padding: 3px 7px; border-radius: 5px; justify-self: start; white-space: nowrap; }
.ae-tl.t-req { background: rgb(46 108 149 / .1); color: var(--a-info); } .ae-tl.t-opp { background: rgb(var(--a-acc-rgb) / .1); color: var(--a-acc-ink); } .ae-tl.t-task { background: var(--a-soft); color: var(--a-ink-2); }
.ae-it { display: flex; flex-direction: column; gap: 4px; min-width: 0; } .ae-it b { color: var(--a-ink); font-weight: 500; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.ae-it small { display: flex; flex-wrap: wrap; gap: 3px; color: var(--a-ink-3); font-size: 11.5px; } .ae-it .bfa-chip { height: 19px; font-size: 10.5px; padding: 0 7px; }

/* customer 360 */
.ae-log li { padding: 6px 0; } .ae-log .ic { width: 27px; height: 27px; } .bfa-log.ae-log::before { left: 13px; }
.ae-contacts { display: flex; flex-direction: column; gap: 8px; }
.ae-contacts > div { display: flex; align-items: center; gap: 10px; } .ae-contacts > div > span:nth-child(2) { display: flex; flex-direction: column; flex: 1; min-width: 0; } .ae-contacts small { color: var(--a-ink-3); font-size: 11.5px; }
.ae-contacts .av { display: grid; place-items: center; width: 30px; height: 30px; border-radius: 50%; background: var(--a-card-2); border: 1px solid var(--a-line-2); font-size: 11px; flex: none; }
.ae-rh { display: flex; flex-direction: column; gap: 6px; }
.ae-rh-bar { position: relative; height: 26px; border-radius: 6px; background: repeating-linear-gradient(90deg, var(--a-faint) 0 calc(100% / 12 - 1px), var(--a-line) calc(100% / 12 - 1px) calc(100% / 12)); }
.ae-rh-bar i { position: absolute; top: 50%; width: 10px; height: 10px; margin: -5px 0 0 -5px; border-radius: 50%; background: var(--a-info); }
.ae-rh-bar b.now { position: absolute; top: 2px; bottom: 2px; width: 2px; margin-left: -1px; background: var(--a-ink); border-radius: 2px; }
.ae-rh-bar u { position: absolute; top: 50%; width: 12px; height: 12px; margin: -6px 0 0 -6px; border-radius: 50%; border: 2px dashed var(--a-ok); }
.ae-rh-bar u.over { border-color: var(--a-bad); background: rgb(193 60 43 / .12); }
.ae-rh-l { display: flex; justify-content: space-between; font-size: 10.5px; color: var(--a-ink-3); padding-right: 14%; }
.ae-rh p { margin: 2px 0 0; font-size: 12px; color: var(--a-ink-2); }
.ae-prods { display: flex; flex-wrap: wrap; gap: 5px; } .ae-prods span { padding: 3px 9px; border-radius: 99px; border: 1px solid var(--a-line-2); font-size: 11.5px; color: var(--a-ink-2); }
.ae-cross { display: flex; gap: 9px; padding: 9px 11px; border-radius: 10px; background: rgb(28 135 82 / .06); border: 1px solid rgb(28 135 82 / .2); }
.ae-cross .ph-light { color: var(--a-ok); font-size: 16px; } .ae-cross span { display: flex; flex-direction: column; gap: 2px; } .ae-cross small { color: var(--a-ink-2); font-size: 11.5px; }
.ae-deliv li { display: grid; grid-template-columns: auto 1fr auto; gap: 9px; align-items: center; padding: 7px 0; border-top: 1px solid var(--a-line); font-size: 12.5px; } .ae-deliv li:first-child { border-top: 0; }
.ae-deliv li > .ph-light { color: var(--a-info); } .ae-deliv span { display: flex; flex-direction: column; } .ae-deliv small { color: var(--a-ink-3); font-size: 11px; }
.ae-deliv em { font-style: normal; font-family: var(--mono, ui-monospace); font-size: 11.5px; color: var(--a-ink-2); white-space: nowrap; }
.ae-deliv li.late > .ph-light, .ae-deliv li.late em { color: var(--a-warn); } .ae-deliv s { color: var(--a-ink-3); margin-right: 4px; }
.ae-proj { display: flex; gap: 8px; margin: 0; font-size: 12.5px; color: var(--a-ink-2); } .ae-proj .ph-light { color: var(--a-acc); font-size: 16px; }

/* case: the workflow guide */
.ae-rail { margin-bottom: 12px; background: var(--a-card); border: 1px solid var(--a-line); border-radius: 12px; padding: 12px 14px; }
.ae-rail-h { display: flex; align-items: center; gap: 7px; margin-bottom: 10px; font-size: 12.5px; color: var(--a-info); } .ae-rail-h span { color: var(--a-ink-3); }
.ae-stgs { display: grid; grid-auto-columns: minmax(0, 1fr); grid-auto-flow: column; gap: 10px; }
.ae-stg { position: relative; padding: 10px 12px; border-radius: 10px; background: var(--a-faint); border: 1px solid var(--a-line); }
.ae-stg.c { background: rgb(var(--a-acc-rgb) / .05); border-color: rgb(var(--a-acc-rgb) / .35); }
.ae-stg.d { background: rgb(28 135 82 / .04); border-color: rgb(28 135 82 / .2); }
.ae-stg-h { display: flex; align-items: center; gap: 8px; margin-bottom: 7px; font-size: 12.5px; }
.ae-stg-h .n { display: grid; place-items: center; width: 20px; height: 20px; border-radius: 50%; background: var(--a-track); color: var(--a-ink-2); font-size: 11px; font-family: var(--mono, ui-monospace); }
.ae-stg.c .ae-stg-h .n { background: var(--a-acc); color: var(--a-on-acc); } .ae-stg.d .ae-stg-h .n { background: var(--a-ok); color: #fff; }
.ae-stg ol { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 4px; }
.ae-stg li { display: flex; gap: 6px; align-items: flex-start; font-size: 12px; color: var(--a-ink-3); line-height: 1.35; } .ae-stg li .ph-light { margin-top: 1px; }
.ae-stg li.d { color: var(--a-ink-2); } .ae-stg li.d .ph-light { color: var(--a-ok); }
.ae-stg li.c { color: var(--a-ink); font-weight: 500; } .ae-stg li.c .ph-light { color: var(--a-acc); }
.ae-rail.short .ae-stgs { grid-auto-columns: auto; justify-content: start; }
.ae-rail.short .ae-stg { min-width: 220px; }
.ae-qual { display: flex; flex-direction: column; }
.ae-q { display: grid; grid-template-columns: auto 86px minmax(0, 1fr) auto; gap: 10px; align-items: start; padding: 8px 0; border-top: 1px solid var(--a-line); font-size: 12.5px; } .ae-q:first-child { border-top: 0; }
.ae-q > .ph-light { font-size: 16px; margin-top: 1px; } .ae-q.q1 > .ph-light { color: var(--a-ok); } .ae-q.q2 > .ph-light { color: var(--a-warn); } .ae-q.q0 > .ph-light { color: var(--a-bad); }
.ae-q .k { color: var(--a-ink-3); } .ae-q .v { display: flex; flex-direction: column; gap: 3px; } .ae-q .v b { color: var(--a-ink); font-weight: 500; }
.ae-q .v small { display: flex; gap: 5px; align-items: flex-start; color: var(--a-acc-ink); font-size: 11.5px; } .ae-q .v small .ph-light { margin-top: 1px; }
.ae-coach { padding: 12px 14px; border-radius: 12px; background: rgb(46 108 149 / .06); border: 1px solid rgb(46 108 149 / .22); }
.ae-coach-h { display: flex; align-items: center; gap: 7px; margin-bottom: 6px; font-size: 13px; } .ae-coach-h > .ph-light { color: var(--a-info); font-size: 16px; } .ae-coach-h .bfa-chip { margin-left: auto; }
.ae-coach p { margin: 0; color: var(--a-ink-2); font-size: 12.5px; line-height: 1.5; }
.ae-snap { display: grid; grid-template-columns: 1fr 1fr; gap: 8px 14px; } .ae-snap div { display: flex; flex-direction: column; font-size: 12.5px; } .ae-snap span { color: var(--a-ink-3); font-size: 11px; } .ae-snap b { color: var(--a-ink); font-weight: 500; }
.ae-snap .ae-pref { margin: 3px 0 0; align-self: flex-start; }
.ae-tiers { width: 100%; border-collapse: collapse; font-size: 12.5px; } .ae-tiers th { text-align: left; font-weight: 500; font-size: 10.5px; letter-spacing: .05em; color: var(--a-ink-3); padding: 0 8px 6px 0; text-transform: uppercase; }
.ae-tiers td { padding: 7px 8px 7px 0; border-top: 1px solid var(--a-line); font-family: var(--mono, ui-monospace); font-size: 12px; color: var(--a-ink); }
.ae-draft { border-style: dashed; }

/* pipeline */
.ae-bar { display: flex; justify-content: flex-end; gap: 8px; margin-bottom: 12px; }
.ae-pnote { display: flex; align-items: center; gap: 9px; padding: 9px 12px; margin-bottom: 12px; border-radius: 10px; background: rgb(46 108 149 / .06); border: 1px solid rgb(46 108 149 / .2); color: var(--a-ink-2); font-size: 12.5px; }
.ae-pnote > .ph-light { color: var(--a-info); } .ae-pnote span { flex: 1; } .ae-pnote .lnk { color: var(--a-info); white-space: nowrap; display: inline-flex; gap: 4px; align-items: center; }
.ae-kanban { display: grid; grid-template-columns: repeat(6, minmax(176px, 1fr)); gap: 10px; overflow-x: auto; padding-bottom: 6px; }
.ae-kcol { display: flex; flex-direction: column; gap: 7px; padding: 10px; border-radius: 12px; background: var(--a-card-2); border: 1px solid var(--a-line); min-height: 220px; }
.ae-kcol > h5 { display: flex; align-items: center; gap: 6px; font-size: 12px; color: var(--a-ink-2); padding: 0 2px 4px; }
.ae-kcol > h5 em { margin-left: auto; font-style: normal; font-size: 11px; padding: 0 7px; border-radius: 99px; background: var(--a-soft); }
.ae-kcol.k-due > h5 { color: var(--a-warn); } .ae-kcol.k-due { border-color: rgb(240 192 98 / .45); }
.ae-kcard { display: flex; flex-direction: column; gap: 5px; padding: 9px 10px; border-radius: 10px; background: var(--a-card); border: 1px solid var(--a-line); text-align: left; transition: border-color 200ms, transform 200ms; }
.ae-kcard:hover { border-color: var(--a-line-hover); transform: translateY(-1px); }
.anim .ae-kcard { animation: bfa-row 380ms cubic-bezier(.16,1,.3,1) both; animation-delay: calc(var(--i, 0) * 40ms); }
.ae-kcard .kt { display: flex; flex-direction: column; gap: 1px; } .ae-kcard .kt b { color: var(--a-ink); font-weight: 500; font-size: 12.5px; line-height: 1.3; }
.ae-kcard .kt em { font-style: normal; font-family: var(--mono, ui-monospace); font-size: 11.5px; color: var(--a-ink-2); }
.ae-kcard .ks { font-size: 11.5px; color: var(--a-ink-3); line-height: 1.35; }
.ae-kcard .kf { display: flex; flex-wrap: wrap; gap: 4px 8px; align-items: center; } .ae-kcard .kf .bfa-chip { height: 19px; font-size: 10.5px; padding: 0 7px; margin: 0; }
.ae-kcard .kf small { display: inline-flex; gap: 3px; align-items: center; font-size: 11px; color: var(--a-ink-3); } .ae-kcard .kf small.eng { color: var(--a-info-2); }

/* outbound */
.ae-push { margin-bottom: 0; }
.ae-pmmsg { display: flex; gap: 10px; padding: 10px 12px; border-radius: 10px; background: var(--a-faint); border: 1px solid var(--a-line); }
.ae-pmmsg .av { display: grid; place-items: center; width: 32px; height: 32px; border-radius: 50%; background: rgb(46 108 149 / .14); color: var(--a-info); font-size: 11.5px; font-weight: 500; flex: none; }
.ae-pmmsg p { margin: 2px 0 0; color: var(--a-ink-2); font-size: 12.5px; }
.ae-fit { display: flex; flex-direction: column; }
.ae-fitrow { display: grid; grid-template-columns: 22px 180px 130px minmax(0, 1fr); gap: 10px; align-items: center; padding: 8px 0; border-top: 1px solid var(--a-line); font-size: 12.5px; }
.ae-fitrow .rk { font-family: var(--mono, ui-monospace); color: var(--a-ink-3); font-size: 11.5px; } .ae-fitrow .w { color: var(--a-ink-2); }
.ae-fitrow.f0 { opacity: .72; } .ae-fitrow .lnk b { color: var(--a-ink); font-weight: 500; }
.ae-push .pf { display: flex; justify-content: flex-end; }
.ae-list li { display: flex; align-items: center; gap: 10px; padding: 8px 0; border-top: 1px solid var(--a-line); font-size: 12.5px; } .ae-list li:first-child { border-top: 0; }
.ae-list li > span:first-child { display: flex; flex-direction: column; gap: 2px; flex: 1; min-width: 0; } .ae-list li small { color: var(--a-ink-3); font-size: 11.5px; } .ae-list .lnk b { color: var(--a-ink); font-weight: 500; }
.ae-starters { display: flex; flex-direction: column; gap: 5px; padding-top: 10px; border-top: 1px dashed var(--a-line-2); }
.ae-starters small { font-size: 10.5px; letter-spacing: .05em; text-transform: uppercase; color: var(--a-ink-3); } .ae-starters span { display: flex; gap: 7px; align-items: center; font-size: 12.5px; color: var(--a-ink-2); } .ae-starters .ph-light { color: var(--a-ok); }
.ae-visit { display: flex; align-items: center; gap: 11px; } .ae-visit > .ph-light { font-size: 22px; color: var(--a-acc); } .ae-visit span { display: flex; flex-direction: column; flex: 1; } .ae-visit small { color: var(--a-ink-3); font-size: 12px; }

/* service */
.ae-events { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 10px; }
.ae-ev { padding: 10px 12px; border-radius: 10px; border: 1px solid var(--a-line); background: var(--a-faint); }
.ae-ev.late { border-color: rgb(240 192 98 / .45); } .ae-ev.early { border-color: rgb(28 135 82 / .3); }
.ae-ev .et { display: flex; flex-wrap: wrap; align-items: center; gap: 4px 8px; margin-bottom: 4px; font-size: 12.5px; } .ae-ev .et > .ph-light { font-size: 16px; } .ae-ev.late .et > .ph-light { color: var(--a-warn); } .ae-ev.early .et > .ph-light { color: var(--a-ok); }
.ae-ev .et span { margin-left: auto; font-family: var(--mono, ui-monospace); font-size: 11.5px; color: var(--a-ink-2); } .ae-ev .et s { color: var(--a-ink-3); }
.ae-ev ul { list-style: none; margin: 0; padding: 0; } .ae-ev li { display: flex; align-items: center; gap: 8px; padding: 7px 0; border-top: 1px solid var(--a-line); font-size: 12.5px; }
.ae-ev li > span { display: flex; flex-direction: column; flex: 1; min-width: 0; } .ae-ev li small { color: var(--a-ink-3); font-size: 11px; } .ae-ev .lnk b { color: var(--a-ink); font-weight: 500; }

/* chat drawer */
.ae-chat { width: min(460px, 56%); }
.ae-chat .dh h4 { display: flex; align-items: center; gap: 6px; } .ae-chat .dh h4 .ph-light { color: var(--a-acc); }
.ae-ctx { display: flex; align-items: center; gap: 6px; padding: 0 16px 10px; border-bottom: 1px solid var(--a-line); flex-wrap: wrap; }
.ae-ctx .sp { flex: 1; } .ae-ctx > small { display: inline-flex; gap: 4px; align-items: center; color: var(--a-ink-3); font-size: 11px; }
.ae-msgs { gap: 12px !important; background: var(--a-bg); }
.ae-msg { display: flex; gap: 8px; align-items: flex-start; animation: bfa-row 300ms both; }
.ae-msg .av { display: grid; place-items: center; width: 26px; height: 26px; border-radius: 50%; background: rgb(var(--a-acc-rgb) / .12); color: var(--a-acc); flex: none; font-size: 13px; }
.ae-msg .mc { display: flex; flex-direction: column; gap: 8px; max-width: 88%; min-width: 0; }
.ae-msg p { margin: 0; padding: 9px 12px; border-radius: 12px 12px 12px 4px; background: var(--a-card); border: 1px solid var(--a-line); color: var(--a-ink); font-size: 12.5px; line-height: 1.5; }
.ae-msg.me { justify-content: flex-end; } .ae-msg.me p { border-radius: 12px 12px 4px 12px; background: var(--a-ink); border-color: var(--a-ink); color: var(--a-card); }
.ae-msg.typing p { display: inline-flex; gap: 4px; padding: 12px 14px; } .ae-msg.typing p i { width: 6px; height: 6px; border-radius: 50%; background: var(--a-ink-3); animation: ae-dot 1s infinite; }
.ae-msg.typing p i:nth-child(2) { animation-delay: .15s; } .ae-msg.typing p i:nth-child(3) { animation-delay: .3s; }
@keyframes ae-dot { 0%, 80%, 100% { opacity: .3; transform: none; } 40% { opacity: 1; transform: translateY(-2px); } }
.ae-prop { display: flex; flex-direction: column; gap: 6px; padding: 10px 12px; border-radius: 10px; background: var(--a-card); border: 1px solid rgb(var(--a-acc-rgb) / .35); }
.ae-prop > small { font-size: 10px; letter-spacing: .07em; color: var(--a-acc-ink); }
.ae-prop > div:not(.pa) { display: flex; gap: 8px; align-items: flex-start; font-size: 12.5px; color: var(--a-ink); } .ae-prop > div:not(.pa) .ph-light { color: var(--a-acc); margin-top: 2px; }
.ae-prop .pa, .ae-mailc .pa { display: flex; justify-content: flex-end; gap: 6px; margin-top: 4px; }
.ae-prop em, .ae-mailc em { font-style: normal; display: inline-flex; gap: 5px; align-items: center; font-size: 11.5px; color: var(--a-ok); }
.ae-prop.ok { border-color: rgb(28 135 82 / .35); } .ae-prop.ok > small { color: var(--a-ok); } .ae-prop.ok > div:not(.pa) .ph-light { color: var(--a-ok); }
.ae-prop.no { opacity: .6; } .ae-prop.no em { color: var(--a-ink-3); } .ae-prop.no > div:not(.pa) span { text-decoration: line-through; }
.ae-mailc .mb { min-height: 0 !important; font-size: 12.5px; } .ae-mailc .pa { padding: 0 12px 10px; }
.ae-sugg { display: flex; flex-wrap: wrap; gap: 6px; padding: 10px 16px 0; border-top: 1px solid var(--a-line); }
.ae-sugg button { padding: 6px 10px; border-radius: 99px; border: 1px solid rgb(var(--a-acc-rgb) / .35); background: rgb(var(--a-acc-rgb) / .05); color: var(--a-acc-ink); font-size: 12px; text-align: left; transition: background-color 200ms; }
.ae-sugg button:hover { background: rgb(var(--a-acc-rgb) / .12); }
.ae-in { display: flex; gap: 8px; padding: 10px 16px 14px; }
.ae-in input { flex: 1; min-width: 0; height: 38px; padding: 0 12px; border-radius: 10px; border: 1px solid var(--a-line-2); background: var(--a-card); outline: none; font-size: 13px; }
.ae-in input:focus { border-color: rgb(var(--a-acc-rgb) / .55); box-shadow: 0 0 0 3px rgb(var(--a-acc-rgb) / .12); }
.ae-in .bfa-btn { height: 38px; width: 42px; padding: 0; }

@media (max-width: 1100px) { .ae-today { grid-template-columns: 1fr; } .ae-fitrow { grid-template-columns: 22px 1fr auto; } .ae-fitrow .w { grid-column: 2 / -1; } }
@media (max-width: 860px) {
  .ae-grid2, .ae-grid2.even, .ae-events { grid-template-columns: 1fr; }
  .ae-task { grid-template-columns: 1fr; gap: 8px; } .ae-why { white-space: normal; }
  .ae-stgs { grid-auto-flow: row; } .ae-rail.short .ae-stg { min-width: 0; }
  .ae-chat { width: 100%; }
  .ae-item { grid-template-columns: 1fr; }
}

/* allocation footer when product management decides */
.bfa-al .pf { gap: 10px; align-items: center; }